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Privacy and Policies
This page outlines important policies that protect both you and our business. Here, you’ll find information about how we collect and use your personal data, as well as other terms that ensure transparency, trust, and a high-quality experience with RMI Wraps. We encourage all customers to review these details so you know exactly what to expect when working with us.
Privacy
Effective Date: 07/2016
At RMI Wraps, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, and protect the data you share with us when you visit our website, contact us, or use our services.
We may collect personal information such as your name, email address, phone number, and vehicle or project details when you fill out forms, request a quote, or schedule a service. We also collect basic website usage data, including IP address, browser type, and pages visited, to help us improve our site and user experience. This information may be gathered through cookies or third-party analytics tools.
Your personal data is used solely to communicate with you, provide services, respond to inquiries, and improve our business operations. We do not sell, rent, or trade your information with third parties. However, we may share it with trusted service providers who assist us in delivering our services, under strict confidentiality.
RMI Wraps takes appropriate security measures to protect your personal information, but please note that no method of online transmission is 100% secure. You have the right to access, correct, or request deletion of your personal information at any time. You may also opt out of receiving marketing communications from us.
Cookies may be used on our website to enhance your browsing experience. You can manage or disable cookies in your browser settings if you prefer. By using our site, you consent to our use of cookies.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If you have any questions or concerns about this policy or how your data is used, please contact us.
Refund
Refund Policy
All sales and service agreements with RMI Wraps are final. We do not offer refunds on down payments, as these secure your booking and materials for your project. Additionally, no refunds will be issued for services that are partially or fully completed, regardless of the outcome or customer preference. We do not offer in-store credit or any form of credit in place of refunds. We strongly encourage all clients to communicate their expectations clearly during the consultation and review process. Our team is committed to delivering high-quality results and ensuring customer satisfaction through proper planning and professional execution.
Promotions and Gift Card Policy
Promotions and Gift Card Policy
RMI Wraps reserves the right to modify or end promotional offers at any time without prior notice. Promotional discounts must be used within the time frame specified during the promotion period. We are not obligated to honor any promotional pricing once it has expired, and any attempt to redeem an expired promotion may be respectfully declined.
Gift cards issued by RMI Wraps are valid for 6 months from the date of purchase. No refunds, exchanges, or store credit will be issued for unused or expired gift cards. Gift cards cannot be redeemed for cash or credit value, and are non-transferable. These cards are intended to encourage early bookings that align with our workflow and scheduling model. Once the expiration date is reached, any remaining value on the gift card is forfeited.
We appreciate your understanding and support as these policies help us continue to offer high-quality, timely service to all of our clients.